Our updated Privacy Policy serves as a comprehensive guide on how we collect, utilize, and safeguard your information. It elucidates your rights concerning your personal data under applicable privacy laws, including the California Consumer Privacy Act of 2018 (CCPA) and the General Data Protection Regulation (GDPR).
At bongah.ca, safeguarding consumer privacy is our top priority. We firmly believe that ensuring robust privacy protection fosters user trust and encourages active participation in online endeavors. Our policy aims not only to inform you about the information we gather and its usage but also to empower you with choices regarding your privacy.
By engaging with bongah.ca services, installing our app, or accessing our website, you consent to abide by the terms outlined in this Privacy Policy. If you or your legal guardian disagree with any provision herein, kindly refrain from using our services, uninstall our app, or cease accessing our website promptly.
What Information Do We Collect and How?
Information Provided by You:
- When you register with us (e.g., date of birth, username, avatar, password, and email address).
- Participation in chats, communities, or social media interactions, which may be considered part of the public domain.
- Reporting of issues with our services or app.
Data We May Collect Automatically:
- Location, device type, operating system, and platform details.
- Mobile device identifiers (e.g., unique device ID, MAC address, IMEI).
- Browser specifics, IP address, page loading time, and referral sources.
- Usage metrics such as frequency of app visits and session durations.
- Log files containing anonymized visitor data, including IP addresses and browsing histories.
- Information from third-party accounts (e.g., Facebook or Google) if used to access our app.
How We Use Your Information:
- Provision and enhancement of our services and app features.
- Retention of your usage history.
- Provision of helpdesk and support services.
- Customization of your app experience.
- Enforcement of our terms of service.
- Moderation of chat messages.
- Analysis of usage patterns for continuous improvements.
- Delivery of notifications and updates.
- Integration with social networks.
- Personalization of user experiences and offering relevant services.
- Prevention of fraud and criminal activities.
- Profiling for marketing purposes.
Storage of Your Information:
All information you provide is securely stored on our servers. We employ appropriate technical and organizational measures to safeguard against unauthorized access or data loss.
We retain your personal information for the duration necessary to provide our services. Certain data may be retained even after account closure for legal or accounting purposes. Information posted in public chats or communities will remain until you opt to delete it.
Cookies and Web Beacons:
We utilize cookies, which are small text files stored on your device, to enhance user experience and gather aggregate metrics. While you can manage cookie settings in your browser, blocking them may impact certain features.
Please note that third-party advertisers may also use cookies, over which we have no control. For further details, refer to our Cookies Policy.
Analytics:
We utilize third-party analytics to gain insights into user behavior and enhance our platform. This includes anonymized data on search terms, click-throughs, and browsing patterns.
Third-Party Ad Networks and Social Networks:
While we expect our partners and advertisers to respect user privacy, third parties may have their own policies. We are not responsible for the actions or policies of such entities. Users can opt out of certain advertising practices through available mechanisms.
Protecting Children’s Information:
Ensuring the safety of children online is of utmost importance to us. We encourage parental involvement in online activities and do not knowingly collect personal information from children under 16. Parents or legal guardians have the option to reach out to us to discuss any concerns they may have.
Ensuring Your Information Security:
We are committed to maintaining the security and accuracy of your personal data through physical, administrative, and technical safeguards.
Online Privacy Policy Only:
This policy pertains solely to online activities on our website and does not extend to offline activities or other channels.
Your Rights:
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Access: You are entitled to request access to your data.
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Correction & Deletion: You can update incorrect information or request deletion.
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Restriction or Objection: You can restrict or object to data processing.
- Data Portability: You can request data transfer to another entity.
Changes in Privacy Policy:
We reserve the right to modify or update this Privacy Policy, with notices posted on our site.
Contact Us:
We value your feedback. For questions or further information about our Privacy Policy, please reach out to us at info@bongah.ca.
